How quickly do you respond to calls in Arlington Heights?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Arlington Heights the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
We give every Arlington Heights customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
We hold an active PA contractor license and full insurance coverage, and we'll provide proof of both on request — most Arlington Heights customers ask, and we expect that.
What emergency roofing services are available in Arlington Heights?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Arlington Heights customers say this cuts weeks off their claim process.
What's the typical timeline for a replacement?+
Most residential replacements in Arlington Heights take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
Our Arlington Heights crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Every Storm Damage Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Arlington Heights with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in Arlington Heights, PA?+
Beyond Arlington Heights, our crews regularly service the surrounding Arlington Heights, PA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
